What is one of the most challenging aspects of running a small business? Usually this is the technology piece for most. Why? In short, things keep changing and getting the right talent on board at the right time (first part) and then jettisoning them when not needed (second part) is a tall order. Many businesses do what they must and try to make the best decisions they can. And where do they get their guidance from? Traditionally a Manager or the in-house Geek or a ‘power-user.’ Can you see a problem here? If one thinks outside the realm of technology for a minute, we can readily see what is occurring. In building a house, would the owner ask the plumber for advice on structural integrity of the basement? If a tile-installer seemed to be a perfectionist at his job, should we ask that person about the permitting process for the City code compliance? You can see where I’m going here . . . the same thing happens in small business. In doing many things, resources are stretched so the wrong personnel is called upon to make decisions that will affect finances, platform choice, integration, etc. In short, the company is saddled with this substandard decision.
In larger companies, they have a position that helps ‘at the top’ with leadership in IT. The person who occupies it is well-versed on the business side as well as the technical. In only knowing both pieces can the optimal decision take lace. Tilt too much to one side, and you will get compromises.
Take a look at the following Venn Diagram that illustrates the two areas of focus:
Of course, the small business cannot afford to have a high-level decision-maker on staff just waiting for when work comes their way. But just like all specialized positions, you can work with a trusted partner and bring them in on an as-needed basis. This is what Eboxlab CIO Services provides to you – A business-focused/technical skill set that can sift through the issues and provide good guidance on what your next move should be. So, please call us and discuss your challenge and we will provide a quote that is fair and understandable.
by Michael Cecchini