Virus removal by phone.

Too Busy For A Virus

When you are a mother of four children – on top of working a full-time job – your time is scarce. Thankfully, this mother had figured out a way to work from home; all she needed for her business was a laptop and an internet connection.  Her world turned upside down when the laptop suddenly…

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Slow computers, fast solutions.

A Slow Computer, a Fast Solution

Seniors citizens today usually find computers a challenging affair, and this local Denver grandmother was no exemption. She possessed a computer so outdated it belonged in a museum, and her lack of experience with technology did not help her understand why it was so slow, and why it took so long to access the internet.…

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Network Crisis Turns Out For the Best

Business as usual for a law firm in Denver was rudely interrupted as their network began to crash repeatedly and disrupt their internet connection. With everyone’s workflow in total disarray, the owner was perplexed: should they attempt repairs or acquire a new system? The owner wisely decided to go a different route: they called the…

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Small Business IT Support

IT Support and The New Way of Business

Dennis Gladkih, the founder and director of Eboxlab, has a passion for helping businesses adapt to the needs of today’s technology driven commerce and customer interaction. When asked what sparked his interest in IT support, Dennis replied, “Many business owners are unaware of the benefits of digitally streamlining their business; having a strong understanding of…

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IT Chaos

IT Chaos

Problem Before leaving position with the company, a malcontent employee decided to create as much chaos as possible on their way out. The employee had access to the company’s financial passwords, file server/active directory passwords, and sensitive company data. After the employee left, the company had the unpleasant surprise of discovering that all passwords had…

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