A local media company was growing quickly, and needed an IT upgrade. As their number of employees increased, so did their number of workstations. A new server was purchased, but the owners were unsure of the best way to implement their software within the new network; Media company was hitting its stride and didn’t want to lose momentum due to technical issues. The owners decided to hand the case over Eboxlab, whose team possessed years of IT support experience.
Issue: The server’s setup was basic at best; employees had to spend extra time and effort in order to access needed resources and databases. The process needed to be streamlined.
Actions: Eboxlab techs identified a number of software programs that were outdated and slowing down workflow. Afterwards it was a simple matter of upgrading and removing obsolete software, and the server was running at full speed.
Outcome: Eboxlab helped Media Company capitalize on their new network expansion without losing any momentum, and business kept flowing at a steady rate. Media Company applauded the swift and accurate approach of the Eboxlab team.