Business as usual for a law firm in Denver was rudely interrupted as their network began to crash repeatedly and disrupt their internet connection. With everyone’s workflow in total disarray, the owner was perplexed: should they attempt repairs or acquire a new system? The owner wisely decided to go a different route: they called the network experts at Eboxlab.
Issue: The slow business period was coming on for Law Firm, and the technicians could feel the tension and nerves in the air as they made their assessment. The diagnosis was clear: the cost of fixing the old network was not logical; the most cost effective choice was to install a brand new network. The owner of Law Firm was not happy to lose their current network, but after the Eboxlab techs informed of the benefits of installing a new and reinforced network, the go-ahead was given.
Actions: This problem was no match for the know-how and expertise of the Eboxlab technicians: they swiftly installed a new network in place of the old, diagnosed and upgraded company workstations by replacing old hardware, and even helped the Law Firm maximize cost efficiency by using fully functional used components whenever available. All work was done in accordance with company hours, and the techs did not interrupt any flow of business.
Outcome: The business was back on its feet. Computer processing was now at its best, the network was restored quickly and workflow was restored. To the owner’s relief, the cost fit right into their budget. With their new network, the law firm now had the confidence to continue moving forward.