Recently there has been a some issue with customers purchasing Ryzen CPUs from amazon. Some people on OC3D forums have reported purchasing Ryzen CPUs on Amazon and receiving an old Intel LGA socketed CPU. It seems as though some people have been requesting returns and sending in different older, incompatible CPUs to receive the full refund and keep the brand new Ryzen CPU for themselves. Amazon would then receive the item, “inspect it” and relist the item as used, or list it under Amazon Warehouse Deals. Caution is always advised purchasing used computer parts, sometimes it might be worth buying it new and not worrying about it. (especially hard drives! )
On a side note, your humble author has experienced this first hand multiple times with a single purchase. It was with the GTX 980 graphics card almost two years ago. I purchased the first one through warehouse deals to save almost 150 dollars, however when I received the card, I was very disappointed to plug the card in and find out it was actually a GTX 960 graphics card, which sells for half the price. It seems as though someone had swapped the entire fan assembly to disguise their inferior card. Luckily returning the product was smooth due to their customer service, and in a bout of compulsiveness, I purchased a 980 TI graphics card brand new. Due to my recent issues, they upgraded me to free one day shipping. Upon receiving my “new” 980ti graphics card, I was surprised to discover the shrink wrapping on the box was missing and the graphics card itself was a lemon. No power whatsoever. Verifying my theory on another system, I filed another return claim. Amazon agreed to send me a replacement and again upgraded me to one day shipping. Third times the charm right?
Turns out that was not the case for me. The replacement 980ti graphics card was another lemon. Same issue, no power whatsoever, and no shrink-wrap on the box. It made me question the stability of my system, but thankfully I went with what my experience was telling me and returned this graphics card. I decided not to give up and purchase the card from New-egg. The card arrived shortly in a brand new shrink wrapped box and works to this day. If this issue happened once it would be an anomaly, however this happening to three straight graphics cards means there is a quality control issue at Amazon. Luckily their customer service was excellent to deal with, or I would have been out a lot of money.