Terms and Conditions

Last Updated: June 28, 2026

1. Acceptance of Terms

By accessing and using Eboxlab's website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and others who access or use our IT consulting, software development, cybersecurity, data management, and related technology services.

2. Services Description

Eboxlab provides professional IT services including but not limited to:

Custom software development and design
IT infrastructure support and management
Information security and cybersecurity services
Data management and analytics solutions
AI-powered solutions and automation
Cloud computing and migration services
Technology consulting and strategy

Service specifications, deliverables, timelines, and pricing are detailed in individual service agreements or statements of work (SOW) executed between Eboxlab and the client.

3. User Obligations

You agree to:

Provide accurate, current, and complete information during registration and service engagement
Maintain the security and confidentiality of your account credentials
Notify us immediately of any unauthorized access or security breaches
Use our services only for lawful purposes and in accordance with these terms
Not interfere with or disrupt our services or servers
Not attempt to gain unauthorized access to any systems or networks

4. Intellectual Property Rights

Eboxlab's Property: All content, software, designs, text, graphics, logos, and other materials provided by Eboxlab remain our exclusive property. This includes proprietary methodologies, frameworks, and tools developed by Eboxlab.

Client Property: Clients retain ownership of their proprietary data, content, and materials provided to Eboxlab for service delivery.

Work Product: Ownership of custom-developed deliverables will be specified in individual service agreements. Unless otherwise agreed in writing, Eboxlab retains rights to reusable components, frameworks, and general knowledge gained during service delivery.

5. Payment Terms

Payment terms are specified in individual service agreements. Standard terms include:

Invoices are due within 30 days of receipt unless otherwise agreed
Late payments may incur interest charges at 1.5% per month or the maximum allowed by law
Services may be suspended for accounts with overdue balances
All fees are non-refundable unless specified otherwise in the service agreement
Prices are subject to change with 30 days' notice for ongoing services

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes:

Business strategies, financial information, and trade secrets
Technical data, source code, and system architectures
Customer data and personally identifiable information
Any information marked as confidential or reasonably understood to be confidential

Confidential information excludes: (a) publicly available information, (b) information independently developed, (c) information lawfully obtained from third parties, or (d) information required to be disclosed by law.

7. Warranties and Disclaimers

Limited Warranty: Eboxlab warrants that services will be performed in a professional manner consistent with industry standards. Specific warranties for deliverables are outlined in service agreements.

Disclaimer: EXCEPT AS EXPRESSLY PROVIDED IN SERVICE AGREEMENTS, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Eboxlab does not guarantee that services will be uninterrupted, error-free, or completely secure. We do not warrant results or outcomes from using our services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EBOXLAB SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Service interruptions or data loss
Third-party actions or system failures beyond our control

Our total liability for any claim shall not exceed the amount paid by the client for services in the 12 months preceding the claim, or $10,000, whichever is less.

9. Indemnification

You agree to indemnify, defend, and hold harmless Eboxlab, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of our services, (b) violation of these terms, (c) violation of any rights of another party, or (d) your content or data provided to us.

10. Service Level and Availability

While we strive for high availability and performance, we do not guarantee uninterrupted service. Specific uptime commitments and support response times are detailed in service level agreements (SLAs) for applicable services.

Scheduled maintenance will be communicated in advance when possible. Emergency maintenance may be performed with minimal notice.

11. Data Security and Privacy

Eboxlab implements industry-standard security measures to protect client data. However, no system is completely secure. Specific security requirements and responsibilities are outlined in service agreements.

Our data handling practices are detailed in our Privacy Policy. By using our services, you consent to data processing as described therein.

12. Termination

Either party may terminate services according to the terms specified in the service agreement. Generally:

Ongoing services may be terminated with 30 days' written notice
Project-based services are governed by the project agreement
We may immediately suspend services for non-payment or terms violations
Upon termination, outstanding fees become immediately due

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet failures, or other force majeure events.

14. Governing Law and Dispute Resolution

These terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law provisions.

Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes may be submitted to binding arbitration in Denver, Colorado, under the rules of the American Arbitration Association.

Each party retains the right to seek injunctive relief in court for intellectual property violations or confidentiality breaches.

15. Modifications to Terms

Eboxlab reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of services after changes constitutes acceptance of modified terms.

For significant changes affecting existing service agreements, we will provide reasonable notice and opportunity to discuss modifications.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms and Conditions, please contact us at:

Eboxlab

Published by ABLAKA DIGITAL AGENCY

Email: info@eboxlab.com

Website: www.eboxlab.com